What I Did
I assessed institutional capacity of the Ministry of Industry and Handicraft (MIH) and its provincial departments and the existing reporting data flow, defined and developed a monitoring framework for the monitoring system, conducted business process and user requirement analysis, developed design of the system functional specification, developed training materials, led system rollout activities and served as lead trainer to users including staffs of MIH and Provincial Department of Industry and Handicraft, Cambodian Water Association (CWA), and both public and private operators across the country. I also led the 2nd phase project to enhance the system, incorporating the water supplier licensing scheme management.